cx Wallet — Fast transactions with bKash, Nagad and Rocket
The full process at cx from deposit to withdrawal is simple and fast. Start with as little as ৳100 and receive your money in your mobile wallet, usually within 15 minutes to 2 hours.
Which payment method is right for you at cx?
You can transact easily with the most familiar mobile wallets in Bangladesh. Learn about each method and choose the one that suits you best.
bKash
The most widely used mobile banking service in Bangladesh. Millions of people across the country, including Dhaka, use it every day. You can deposit and withdraw directly from your account.
Deposit WithdrawalNagad
Nagad, the postal department's digital financial service, is growing fast. Users can make instant deposits to cx directly through the Nagad app or USSD.
Deposit WithdrawalRocket
Dutch-Bangla Bank's mobile wallet Rocket has been providing reliable service for a long time. Those who have a Rocket account linked to their mobile number can easily send money to cx.
Deposit WithdrawalUpay
UCB's digital payment solution Upay is gaining popularity among younger users. Those who already use Upay can transact on the cx wallet without any hassle.
Deposit WithdrawalAfter creating an account at cx, log in from the cx Login page and go to the wallet section to choose your preferred payment method.
How to deposit step by step
Follow the steps below to make the deposit process easy to understand for new players. The minimum deposit is just ৳100.
Log in to your account
Enter your username and password on the cx website. If it is your first time, complete registration first.
Go to the wallet section
Click the "Deposit" button on the dashboard and choose your preferred payment method — bKash, Nagad, Rocket or Upay.
Enter the amount and number
Enter the deposit amount (minimum ৳100) and confirm your mobile wallet number.
Confirm with OTP
Confirm the payment with the OTP or PIN in your wallet app. If successful, the balance will be added instantly.
Check your bonus
A 200% bonus of up to ৳8,000 on your first deposit — it will be added automatically on the balance page.
How to withdraw your winnings
The withdrawal process at cx is straightforward. The minimum withdrawal amount is ৳500, and the money usually reaches your mobile wallet within 15 minutes to 2 hours.
Go to the withdrawal page
After logging in, select the "Withdraw" option from the wallet section.
Confirm the method and number
Choose the mobile wallet you want to receive money in — bKash, Nagad, Rocket or Upay — and enter the correct number.
Enter the amount
Enter at least ৳500 and make sure it matches your balance. Winnings linked to a bonus can only be withdrawn after the wagering requirement is met.
Submit your request
After submitting the request, the cx team usually completes processing within 15 minutes to 2 hours.
Higher-tier members of the cx VIP programme have their withdrawals processed on a priority basis.
Keep your mobile wallet secure
Keeping your bKash, Nagad or Rocket account secure is one of the most important things you can do. Keep the following points in mind when making transactions.
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Never share your PIN. cx and no mobile wallet company will ever ask for your PIN over the phone or by message. If anyone does, treat it as a scam.
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Keep your OTP private. The OTP sent to your phone during a deposit or withdrawal is for you only. Do not share it with any "support representative" either.
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Use your registered number. Always transact from a wallet linked to a mobile number registered in your name — this makes account verification easier.
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Change your password regularly. Update passwords for both your cx account and mobile wallet on a regular basis, and do not use the same password in more than one place.
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Avoid public Wi-Fi. It is better not to use public networks when making transactions — your own mobile data is more secure.
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Be careful with screen sharing. If you are asked to share your screen during live chat or support, stay cautious and do not do anything unless you are certain it is safe.
Responsible gaming advice
Play within a budget and stay within your financial limits. Read the responsible gaming guidelines for more details.
Common payment issues and solutions
Minor issues can sometimes occur during deposits or withdrawals. The most common problems and how to resolve them are listed below.
Deposit failed
Make sure your mobile wallet has enough balance. If the number was entered incorrectly, try again. If the problem continues, contact cx live chat — support is available in Bangla.
Balance is taking a long time to appear
Deposits are usually instant. In rare cases, a network issue may cause a short delay. Wait 5 minutes and refresh the page; if it still has not updated, notify support.
OTP is not arriving
Check your mobile network signal. SMS can sometimes arrive with a short delay. Wait 1–2 minutes and use the "Resend" option.
Withdrawal is not being processed
If the wagering requirement on a bonus has not been met, the withdrawal may be on hold. Check your wagering progress on the balance page. Also confirm that your account has been fully verified.
Money sent to the wrong number
If you think a withdrawal request has been sent to the wrong mobile number, contact cx live chat immediately. The sooner you report it, the easier it will be to resolve.
Account has been locked
Entering the wrong password repeatedly may temporarily lock the account. Verify your identity via email or live chat with cx support to unlock it.
You can find answers to more questions about payments and accounts in the cx FAQ section.
Deposit to the cx wallet now
Deposit just ৳100 and claim a 200% bonus of up to ৳8,000. From slots to live casino — everything starts with one deposit.
Log in to cx and start your depositQuestions about deposits and withdrawals
More things you can explore at cx
Once your deposit is done, these sections are available to play in.